Shipping and Returns

Shipping

  • Orders are processed and shipped within 2 business days.
  • You will receive a shipping notification with a tracking number via email once your order is shipped. 
  • The delivery time frame varies based on the destination. Shipping to USA takes between 1-2 weeks. Shipping to other countries ranges from 3- 5 weeks.
  • International orders may need customs clearance. We are not responsible for additional import duties, taxes or other customs related charges.
  • We never include the price inside of the package, so if it's a gift the recipient won't receive a copy of the invoice. 

 

Returns

Our goal is to keep our customers happy and work hard to make sure you are satisfied. 

  • You may return your item within 30 days of receipt.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.
  • You will be responsible for paying shipping costs for returning your item(s). Shipping costs are non-refundable. 
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment
  • Refunds issued may take up to 10 days to process

 To complete your return, please email us at support@hurricanemunchkin.com and we’ll provide instructions for returning your product.