Shipping and Returns

Shipping

We offer FREE worldwide shipping to over 150 countries.

The delivery time frame varies based on the destination. Shipping to USA takes between 1-3 weeks. Shipping to other countries ranges from 3- 5 weeks.
Please allow 1-3 days for us to process your order.

Customs & import taxes
Orders may need to clear customs in your country. Please check if your order will incur additional import duties, taxes or other customs related charges.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

To return your product, please contact us at support@hurricanemunchkin.com and we will provide you necessary information.